Australian Paranormal Investigators use scientific equipment to determine if you are having paranormal activity at your home or place of business.  We try to eliminate all possible explanations by measuring electromagnetic fields, fluctuations in temperature and density, checking heating, plumbing, and electrical problems, and making audio and video recordings of the areas or rooms with the most activity.  We do not have any psychics or mediums on our team, but may use them from time to time.  We only use them as a guidance tool and never document their experiences as evidence.

CLIENT CONFIDENTIALITY

We understand that dealing with paranormal activity is a very sensitive subject and we always respect client confidentiality and privacy.  We will never disclose your name, location, pictures, or evidence to our website or any persons outside of our team without prior permission.   

BEFORE THE INVESTIGATION:

If you would like us to investigate your property, send us an email explaining the activity that is going on.  The "Contact Us" page will help you with information that will be of use to us.

Once we have received your email, you will receive a phone call from our Case Manager to set up a time to meet with you.  This is a time for us to get to know you, the size of the area, and the type of activity that is occurring.  We will have a list of questions that we will be asking, some of which are somewhat personal.  Please feel free to only answer the questions you are comfortable with.  After this is done, we will find a date that works with your schedule to investigate.

THE NIGHT OF YOUR INVESTIGATION:

Investigations usually begin shortly before nightfall.  This may vary depending on time of year.  When we arrive, we will do a walk-through of the area.  This will give you a chance to share your experiences room by room, and gives us an idea of where to set up our equipment.  We will then go over some basic paperwork.  All of our investigators sign a waiver stating if any injury or damage to our equipment (as well as your belongings) is done while on the property that WE are responsible for it.  We have Public Liability Insurance which covers this.

Once this is done, we will begin setting up.   Investigations last anywhere from a couple of hours to the entire night and we will need  a quiet, dark, environment.  We do not expect you to leave your home or business during the investigation, but it is optional if you would like to.

We do not provoke or antagonise during our investigations.  This is out of respect for you and your home or business. 

AFTER THE INVESTIGATION:

After the investigation, we will need some time to review our evidence.  This can take up to two weeks, depending how much time was recorded.  Once we are done reviewing, we will contact you to go over our conclusions.  If we do feel that an entity is present, we will schedule a time to meet with you to discuss it.  Please understand that ghosts do not perform on command and it is sometimes necessary to perform more than one investigation.  

 If you have any further questions before, during, or after an investigation please do not hesitate to ask. We are here to help.